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Effective Date: Jan 1st, 2026
At New England Exterior Renewal, we believe in doing business with honesty, integrity, and openness. This Transparency Policy explains how we operate, how we handle your information, and what you can expect from us as a company.
New England Exterior Renewal is a locally owned and operated exterior cleaning company based in Cranston, Rhode Island. We provide professional pressure washing, house washing, roof cleaning, gutter cleaning, deck and fence cleaning, and commercial services to customers throughout Rhode Island.
We are transparent about what data we collect and why. We collect only the information necessary to provide our services and communicate with you effectively. This includes:
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Data shared with service providers (e.g., scheduling platforms, SMS providers) is strictly for delivering our services to you.
We send SMS messages only to customers who have explicitly opted in. You will never receive a text message from us without first providing your consent through our website form or scheduling process.
New England Exterior Renewal provides free, no-obligation quotes for all services. Our pricing is based on the scope of work, property size, and materials involved. We are upfront about costs before any work begins and do not charge hidden fees. Any changes to the scope of work are communicated and agreed upon before proceeding.
We hold ourselves to a high standard of service quality. Every job we take on is approached as if we are working on our own property. Our commitments include:
The reviews displayed on our website and third-party platforms (Google, Facebook) are genuine, unedited customer feedback. We do not incentivize, fabricate, or selectively filter reviews. We encourage all customers to share their honest experience.
New England Exterior Renewal has no undisclosed financial relationships with product manufacturers, referral networks, or any third-party service that would influence the recommendations or services we provide. Our advice and service offerings are based solely on what is best for your property.
If we make significant changes to how we operate or handle your information, we will update this Transparency Policy and post the updated version on our website with the new effective date. For major changes, we may also notify customers directly by email.
If you have any questions about how we operate or how your information is used, we encourage you to reach out directly. We are committed to responding openly and honestly.
Last reviewed: January 1st, 2026